Federal Act on Package Travel
English is not an official language of the Swiss Confederation. This translation is provided for information purposes only and has no legal force.
Art. 8 Definition
1 Any significant change of an essential contract term by the organiser before the start of the journey is considered an essential change to the contract itself. 2 A price increase exceeding ten percent is considered an essential change to the contract.
Art. 9 Obligation to inform
The organiser shall notify the consumer as quickly as possible of any essential change to the contract as well as its effects on the total package price.
Art. 10 Consumer rights
1 The consumer may accept an essential change to the contract or withdraw from the contract without penalty. 2 He must give notice of his withdrawal from the contract to the organiser or the retailer as soon as possible. 3 If the consumer withdraws from the contract he or she is entitled to either: a. take a substitute package of equivalent or higher quality where the organiser or retailer is able to offer him such a substitute; b. take a substitute package of lower quality as well as the refund of the difference in price; or c. be repaid all sums paid by him under the contract in the quickest possible manner. 4 A claim for damages due to non-performance of the contract remains reserved.