Financial Services Act (FinSA)
English is not an official language of the Swiss Confederation. This translation is provided for information purposes only, has no legal force and may not be relied on in legal proceedings.
Art. 72 Entitlement
1 Clients are entitled at all times to receive a copy of their file and all other documents concerning them that the financial service provider has prepared within the context of their business relationship. 2 With the client's consent, documents may be provided in electronic form.
Art. 73 Procedure
1 Any person who wishes to assert their right must submit a corresponding request in writing or in another form demonstrable via text. 2 The financial service provider shall provide the client with a copy of the documents in question free of charge within 30 days after receipt of such request. 3 If it fails to comply with such a request, the client may apply to the court. 4 A refusal by the financial service provider to supply the requested documents may be taken into account by the competent court in any subsequent legal dispute when deciding on procedural costs.