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Activision apologizes over Itaewon footage in CoD

Activision apologizes over Itaewon footage in CoD

Game released

23 October 2026

Platforms

Nintendo Switch 2, PS5, Windows, Xbox Series X/S

Real disaster

29 October 2022, Itaewon, Seoul

Lives lost

159 people

Footage in game

~3 seconds (CPR scene from news broadcast)

Removal update

12 November 2026

"

We deeply apologize to the victims and their bereaved families who must have suffered, as well as to everyone who we have caused concern. The footage will be removed in our update set to be rolled out on Nov. 12.

"

Activision Publishing statement

From release to removal29.10.2022 – 12.11.2026
29.10.2022Itaewon Halloween crowd crush kills 159 people in Seoul
29.10.2022
23.10.2026Call of Duty: Modern Warfare 4 released on four platforms
23.10.2026
28.10.202610.29 Itaewon Bereaved Families Association demands removal of footage
28.10.2026
29.10.2026Worldwide backlash; BBC, Guardian, CBC report global outcry
29.10.2026
29.10.2026Activision acknowledges using real footage; declines removal at this stage
29.10.2026
30.10.2026Activision issues formal apology; confirms Nov 12 patch will remove clip
30.10.2026
12.11.2026Removal update scheduled
12.11.2026

What the footage was and why it caused harm

The opening cinematic of Modern Warfare 4 places players inside a fictional North Korean invasion of South Korea. To establish scale, the sequence used approximately three seconds of broadcast news footage showing emergency responders performing CPR on a victim of the 2022 Itaewon crowd crush — the fourth anniversary of which fell on 29 October 2026. The 10.29 Itaewon Bereaved Families Association said: "Using such an incident as material for a game intended for entertainment purposes is itself highly inappropriate and a senseless act." Activision said the real footage was intended to create a "realistic and immersive" fictional narrative, not to trivialise any tragedy.

What happens next

40%

Activision formal apology issued (30 October 2026)

Removal patch confirmed for 12 November 2026

Bereaved families say they have not yet received a direct apology from Activision

Korean Game Users Association monitoring follow-through on removal

Families plan signature drive with foreign bereaved families attending Seoul memorial

Sources: Activision statement to MBC/Korea Times (30 Oct 2026); BBC Newsbeat (11:27 UTC 30 Oct); Korea Herald (08:19 UTC 30 Oct); SBS News Korea; Shacknews; 10.29 Itaewon Bereaved Families Association statement (28 Oct 2026). Cover: Seoul skyline at night, CC0, Wikimedia Commons (mauveine.kim, 2018). Last updated 12:00 UTC 30 October 2026.